Phase Eight and Hobbs owner TFG London hit by cyber-attack
The owner of Phase Eight, Hobbs and Whistles says a cyber-attack may have exposed customer data, as H&M separately investigates a hacking claim.
What happened
TFG London, the South African-listed owner of UK fashion chains Phase Eight, Hobbs and Whistles, said it identified a cybersecurity incident at the three brands on Sunday.13
The company warned the attack may have compromised customers' personal data, while its other UK brands, Inside Story and White Stuff, were not affected.1
Several IT systems remain offline and orders face delays as a result of the incident.2
TFG London has apologised to customers for the disruption.3
The incident follows a cyber-attack on online fashion retailer Asos less than a week earlier, and comes as H&M separately investigates a hacking claim.13
TFG London has apologised to customers for disruption caused by the incident.3
The incident may have compromised customers' personal data.1
Key points
What the coverage leaves out
- None of the outlets reviewed reported who is behind the attack or how many customers may be affected.
- None of the outlets reviewed detailed the nature of H&M's separate hack claim beyond noting it is under investigation.
- None of the outlets reviewed reported when normal service is expected to resume.
Why it matters
Sources (3)
Every outlet we drew on, grouped by where it is based. Read the originals for the full reporting.
Europe
- 1The Guardian BusinessGBPrivate
Hobbs and Whistles owner investigates hack that may have exposed customer data
- 2The RegisterGBPrivate
Owner of fashion brands Hobbs and Whistles joins autumn pwned collection
- 3BBC News BusinessGBPublic broadcaster
Phase Eight and Hobbs owner hit by cyber-attack, as H&M probes separate hack claim